Health and Safety
Support Around the Clock
Our local team in Nepal will be with you every step of the way during your projects, from the moment you arrive at the airport to when you leave. They'll ensure your safety and help you navigate any challenges, like adjusting to a new culture. Plus, we have a 24/7 hotline connected to our central support team for emergencies, so you or your family can call anytime.
Safe Locations
We regularly assess the safety of all our destinations and keep an eye on safety. Our local teams confirm that places are secure before you arrive and are ready to make any needed changes to ensure your safety. They live in the areas where we work and will give you a safety briefing that fits with the local culture when you arrive.
Direct Involvement
During your Challenge, you'll be working on Ridge programs that support our community partners, such as schools, women’s groups, youth clubs, and health centers. We oversee everything to ensure your activities are safe and meaningful for the local community. We don't work with big tour companies or similar organizations because we believe the best way to keep you safe and make a positive impact is by running our development programs.
Guidance and Support
Before your stay in Nepal, our team will provide you with full support. Whether it's helping you book flights or advising on what to pack, we'll assist you every step of the way. Four weeks before your trip, you'll attend a briefing session to review all aspects of your potential risk management, ensuring you're well-prepared for your upcoming adventure!
Travel Insurance
Before starting your Challenge, we ensure all participants have thorough travel insurance. If you need to postpone due to illness or injury before traveling, this covers medical expenses if you require treatment abroad. Our local teams are prepared to assist you in accessing medical care and contacting your insurance if necessary.
Policies
At the heart of our values lies the belief that everyone, including children, the elderly, individuals with disabilities, and community members, deserves protection, with a special emphasis on the welfare of children. As an ethical community organization, we prioritize the safety of those we serve by implementing robust policies and procedures. These encompass various areas such as codes of conduct, child protection, social media usage, safeguarding, whistleblowing, and prevention of sexual abuse and harassment.